Business Design
How do the business and its processes need to change?
Digital first Business Model
Define your future business model
Address stakeholder expectations
Minimize today’s challenges
Business Process Design
Map process future state
Digitize and automate processes
Assess gaps to get to future state
Business Design in Professional Services industry
Digitized the core operations of legal and accounting team to manage certifications
High cost and manual operations
A large professional services firm developed an internal “university” to ensure their legal and audit practices received best in class training and maintained their certifications. The operations was cumbersome and manual.
Business Design in Professional Services industry
Digitized the core operations of legal and accounting team to manage certifications
Developed business model to enhance experience and organize operations
Defined key areas of concerns and prioritized it based on the end to end journey of course management and certifications. Developed a full digital model to issue course registration management, logistics bookings and certification management. Reduced errors of booking by over 95% and 100% of professionals never missed their certification deadline based on data driven business design.
Business Design in Professional Services industry
Digitized the core operations of legal and accounting team to manage certifications
Engaged professionals and disciplined operations
Satisfied team of legal and accounting professionals that focused on client work vs internal processes to keep up with ongoing certifications. Improved operations environment where team was able to focus on improving experience as opposed to managing day to day issues with course bookings and logistics concerns.
Business Design Insights
Transforming a National Sales Team Through Modernizing CRM Solutions
There’s no doubt that the coronavirus pandemic has changed many aspects of everyday life. With social distancing protocols in place all over the world, the need for digital transformations has accelerated to a new level. Today we are pleased to share with you a featured client project which focuses on transforming a national sales team
First Steps in Business Process Management
Many organizations are in the early stages of defining their business process management strategy. One of the goals is a push to digitizing business processes. In a study on digital transformation it was found that 89% of organizations have plans to adopt digital-first business, yet only 44% have fully adopted that approach. There are several challenges in
The 3 P’s to Project Delivery Success
If a project delivery team had a magic recipe to ensure a successful project, what would the ingredients look like? Based on almost a decade of project delivery experience at StrategicFront, we asked our Project Management Consultants this exact question. Here’s what we believe is needed to make a project delivery team successful. People There can
Case for Agile Process Management
When designing processes, we are accustomed to the Six Sigma methodology and its stated DMAIC model – that is primarily composed of the following major stages: Define, Measure, Analyze, Improve, Control. The DMAIC approach is equivalent to the Waterfall model of Systems Development, where they have phases that comprise of: Requirements, Design, Develop, Test and
