Client Success Stories

Helping clients across industries accomplish their business goals.

Helping a Major Bank Mitigate Project Execution Risk

Issue

A major bank detected a gap with respect to managing and mitigating Project Execution Risk, which was the risk associated with balancing project delivery with operations adoption.

Approach

We worked with a cross-functional client team of representatives from Risk, Projects, Operations, and Technology to device a new risk management technique on Project Execution Risk.

Outcome

Established the Governance, Methodology and Tools to measure and manage Execution Risk exposure and align with OSFI requirements at a major bank.

Implementing Agile Transformation Within a Professional Services Firm

Issue

A professional services firm had recently updated their Project Delivery approach based on Agile practices. However, the new Agile practices were not well-adopted by the organization.

Approach

Our Agile consultants deeply understood the updated Project Delivery approach and conducted gap assessment against the current state. We then developed a robust training, communication and deployment plan based on Agile practices and executed as per the plan.

Outcome

The new Agile practices were well understood by the client’s project teams and adopted by most projects. Additionally, we contributed to the enhancing the Agile practices based on our expertise in that space.

Supporting a Major Retailer Through Post Merger Integration

Issue

A major retail client had executed a $15B acquisition – one of largest in Canada. Post-merger assessment and implementation needed to happen to realize the full pay back on the acquisition.

Approach

Our consultants partnered with the in-house Post Merger Integration team with the client to provide Program and Project Management services. We assessed integration needs against, Short, Medium and Long term goals. We also created structure governance, operational standards and project execution guidelines.

Outcome

Successful integration for the Short and Medium term goals were completed by the end of engagement. The client also had a clear road map to achieve integration with long term goals.

Enhancing Operational Delivery Processes for a Professional Services Client

Issue

A professional services firm had realized double digit growth across multiple years. The growth needed to be matched with more mature internal operational delivery processes and practices, to ensure sustainability and ongoing growth.

Approach

Our consultants helped identify operations improvements and a more project-based approach to delivery. We defined new processes and techniques, and helped manage the operations team to ensure appropriate adoption.

Outcome

The client had fewer operational defects, improved client satisfaction and significantly less “fire fighting” to ensure client needs were optimally delivered.

Improving Project Delivery Reliability Through PMO Maturity Improvement

Issue

A global professional services firm has been experiencing exponential growth of projects. Although that was good news from a demand perspective, there was a high failure rate with projects not being delivered as per commitment. We uncovered the root cause to be a defined project delivery methodology, minimal governance and people alignment.

Approach

StrategicFront worked with the client to conduct a PMO Maturity assessment of their project delivery function.  We understood the key areas of improvement, and worked with the client to establish a roadmap to accommodate the growth and to improve on PMO practices.

Outcome

Through incremental improvements in project delivery, we helped the client establish a project governance model, define a consistent methodology for project delivery, and ensure the PMO team members were all aligned.  The client was able to significantly increase project success rate and deliver projects with more reliability and less ‘surprises’.

Get to Know Our Clients

We value our clients and the projects we’re able to help push across the finish line. Here are some of the companies we’ve been able to work with.